Description

Swim Lane Maps (also known as Process Flow Diagrams) map processes and the interconnections between processes, departments and teams to help identify gaps and inefficiencies

List of methods/tools

Swim lane process map

The Lean Way Consulting (2015). Swim lane process map. Retrieved from https://www.youtube.com/watch?v=wQxnzLu7TqU

Video available Visit Source

Swim lane (or cross-functional) diagrams

University of Wisconsin-Madison, CHESS/NIATx (n.d.). Swim lane (or cross-functional) diagrams. Retrieved from https://chess.wisc.edu/niatx/PDF/PIToolbox/swimlane.pdf

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Diagramme d'activités

Université de Montreal, Département d'informatique et de recherche opérationelle (n.d.). Diagramme d'activités. Retrieved from https://www.iro.umontreal.ca/~dift6825/diagrammeActivites.htm

Canadian Example available En français Visit Source

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