Critical to Quality (CTQ) Tree


Description

The Critical to Quality (CTQ) Tree helps establish specific and measurable requirements of a new program, product or service that must exist to meet key stakeholder needs.

List of methods/tools

Critical to Quality Tree (CTQ Tree)

Minnesota Department of Health (n.d.). Critical to Quality Tree (CTQ Tree). Retrieved from https://www.health.state.mn.us/communities/practice/resources/phqitoolbox/ctqtree.html

Template available Example available Visit Source

Critical to Quality (CTQ) metrics

VelactionVideos (2017). Critical to Quality (CTQ) metrics. Retrieved from https://www.youtube.com/watch?v=5DLMVjUPwPA

Video available Visit Source

We have provided the resources and links as a convenience and for informational purposes only; they do not constitute an endorsement or an approval by McMaster University of any of the products, services or opinions of the external organizations, nor have the external organizations endorsed their resources and links as provided by McMaster University. McMaster University bears no responsibility for the accuracy, legality or content of the external sites.